New Cars and Bikes in India

Volkswagen Announces Extended Support For Cars Affected By Floods In Kerala

Volkswagen customers in Kerala can avail the free road-side assistance by dialing 1800-102-1155 or 1800-419-1155.

View Photos
Volkswagen has issued flood-repair guidelines as part of a standardised repair approach

German auto giant Volkswagen has announced extended support and services for customers affected by the floods in Kerala. The automaker has announced free roadside assistance and special initiatives for the affected vehicles. Customers can avail the free roadside assistance by dialing 1800-102-1155 or 1800-419-1155. Under the roadside assistance scheme, the affected cars will be transported free of cost to the nearest Volkswagen dealer. The company has also issued flood-repair guidelines across dealerships as part of a standardised repair approach and has also prepped a technical support staff and parts supply chain in the state.


Volkswagen Cars

Also Read: TVS Announces ₹ 1 Crore Fund Towards Kerala Flood Relief


Commenting on the initiative, Volkswagen India Director, Steffen Knapp said, "At Volkswagen, customers are always at the centre of our initiatives. With the state of Kerala experiencing torrential rains and water logging causing heavy damage to the vehicles, we have taken special measures to ensure customers receive a prompt response to their service requirements Our team of highly experienced professionals at our dealer partners in Kerala: EVM Group and Phoenix group are working round the clock to ensure quality and timely service in order to bring the situation back to normal."

Also Read:  Mercedes-Benz Donates ₹ 30 Lakh To Kerala Flood Relief


Under the initiative, the affected customer vehicles will be supported with benefits by dealer partners in Kerala. Volkswagen said it is closely monitoring the status of all vehicles under repair to ensure quality repair and necessary actions, the automaker announced in a statement. Mercedes-Benz India too has announced that it will be providing support for affected customers in the state, while TVS has donated a sum of ₹ 1 crore towards the Chief Minister's Distress Relief Fund.

For the latest auto news and reviews, follow CarAndBike on Twitter, Facebook, and subscribe to our YouTube channel.

Compare Volkswagen Polo GTI with Immediate Rivals


80 Premium Cars

Premium Cars
Prices Start from
₹ 3 Lakh
More Premium Cars

93 Honda City Cars

Used Honda City Cars
Prices Start from
₹ 90,000
More Sedan Cars

25 Safari Cars

Used Safari Cars
Prices Start from
₹ 1.5 Lakh
More SUV Cars

44 Grand i10 Cars

Used Grand i10 Cars
Prices Start from
₹ 3.5 Lakh
More Hatchback Cars
Be the first one to comment
Thanks for the comments.