Ola has launched a comprehensive in-trip insurance program for its customers across India. Extending the benefits of the 'Chalo Befikar' insurance program to its customers, Ola offers an in-trip insurance cover to its users, across all categories viz. cabs, auto, kaali-peeli, and e-rickshaw. For this, Ola has partnered with Acko General Insurance Ltd to launch this program designed to benefit its customers across 110+ cities. A user booking an Ola ride can opt for an in-trip insurance cover while booking the ride at a premium of Re. 1 for all intra-city travel; ₹ 10 for Ola Rentals; ₹ 15 for Ola Outstation. It also offers an insurance policy of ₹ 5 lakh as well as cover for missed flights and loss of baggage.
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Vishal Kaul, Chief Operating Officer, Ola said, "We are thrilled to introduce in-trip insurance for our customers under the 'Chalo Befikar' insurance program. Just for Re. 1, Ola customers can avail an insurance policy of ₹ 5 lakh which will also provide cover for missed flights, loss of baggage, loss of laptop, emergency hotel requirements, and many more. The launch of this initiative, a first of its kind in India, reiterates our resolve of building customer-first solutions."
The program is being rolled out for customers in major metros and will be scaled up to all cities, covering the entire base in the coming weeks. The comprehensive insurance program provides benefits in cases of loss of baggage or laptops, missed flights, accidental medical expense, ambulance transportation cover and more. The optional in-trip insurance program can be purchased through the Ola app. The claims can be made through the Ola app as well as Acko's website, mobile app and, call center.
Varun Dua, Founder & CEO, Acko General Insurance Ltd. said, "Ola is a pioneer of mobility in India and Acko is excited to partner with them. Together with Ola we have created a first of its kind in-trip insurance that would be of great value to millions of Ola users and would ensure that their daily commute is stress-free. We have been able to develop an easy to understand product that is delivered seamlessly to the user."
Here's how you can avail the in-trip insurance program
Steps: Open the Ola app on your mobile phone. Select a ride. Before confirming the ride, a pop up appears, asking the user to toggle on the insurance option. Once the customer has given his/her consent, insurance is charged on all his/her future rides unless the toggle is put to 'off'.