Maruti Suzuki has announced that it soon undertake a 'service campaign' to inspect a suspected fault and replace a brake part in 20,427 units of the S-Cross. The faulty component was found in the S-Cross units manufactured between April 20, 2015 to February 12, 2016 and includes both variants DDiS 200 (1.3-litre diesel) and DDiS 320 (1.6-litre diesel).
Maruti suggests that the S-Cross with faulty components could have brake fluid seepage due to the faulty part. Upon inspection, a warning light will glow on the instrument cluster revealing the issue. The service campaign will see technicians inspect and replace the faulty component, should the need be. The company confirmed that the replacement will be done free of cost for the customer.
Maruti S-Cross owners can also check if their vehicle is part of the service campaign by logging on to www.nexaexperience.com and filling the 14-digit chassis number. Owners can also contact their respective company's dealerships to ascertain if their vehicle has been impacted.
Maruti clarified that since the exercise does not fall under the SIAM's voluntary recall code, it has refrained from using the term 'recall' in its communication. The company did state that service campaigns are undertaken globally by automobile companies to rectify faults that may potentially cause inconvenience to customers.
Recalls have now grown to be a part of the Indian automotive industry since it was applied in 2012. Several manufacturers recall a number of vehicles every year for minor or major issues globally. In India alone, around 18 lakh vehicles have been recalled by various manufacturers. Maruti too recalled 33,098 units last year of the Alto 800 and K10 models for defective latches on right side doors.
Talking about the S-Cross, the Indian automaker's ambitious premium offering did not exactly set the sales chart on fire when it was launched last year and has been a slow seller amidst competition. The automaker did introduce a price correction earlier this year, especially for the top-end DDiS 320 variants. Prices for the S-Cross starts at ₹ 8.03 lakh, going up to ₹ 12.03 lakh (ex-showroom, Delhi).