Extending solidarity and support to the people of Kerala, employees of Maruti Suzuki have donated over Rs 1.82 crore, to Kerala Chief Minister's disaster relief fund. R S Kalsi, Sr Executive Director - Marketing & Sales and T Hashimoto, Executive Director - Marketing & Sales, handed over the cheque to E. P. Jayarajan, the Minister for Industries and Commerce, Sports and Youth Affairs on behalf of the employees of Maruti Suzuki. This contribution is in addition to the Rs 2 crore that Maruti Suzuki had donated to the Prime Minister's National Relief Fund, earlier this month.
Maruti Suzuki has already launched a special drive to support affected customers. The special assistance to customers is an expression of Maruti Suzuki's solidarity towards those in need. The company has already set up exclusive teams to coordinate, monitor and provide 24x7 support to customers at over 180 dealer workshops in Kerala. The Company is also arranging courtesy mobility to customers whose flood affected cars are under repairs. This is being done by providing a loaner car or through tie-ups with cab services.
Arrangements such as towing facility, emergency call centre are set up for customers at each workshop. Additional spare parts have been requisitioned on a fast track basis. Separate parking areas have been identified to park the impacted cars while they wait for repairs. Maruti Suzuki will also invite the repaired cars for a special follow-up service camp after one month of completion of repair to further ensure trouble free operation.