General Motors India has recalled for a limited range of its Chevrolet Cruze sedan. This is a voluntary recall and the reason for this is that some vehicles have experienced loss of ignition or engine stall at low vehicle speeds. The recall affects Chevrolet Cruze vehicles manufactured between model years 2009-11. 22000 units of the Cruze fall under this recall.
The inspection and recommended repairs or replacement are estimated to take no more than one hour and affected Chevrolet Cruze customers will be asked to take their vehicles to their nearest Chevrolet service dealership for inspection with a prior appointment.
Markus Sternberg, Vice President - Aftersales, General Motors India said, "We are committed to putting our customers at the center of everything we do and providing safe, high-quality vehicles. If we foresee a potential issue, we ensure that it is corrected as soon as possible, as part of our complete commitment to customer satisfaction. This is a voluntary recall and, as far as we are aware, does not affect the safety of the vehicle but we want to make sure that our customers experience the right performance from their vehicles"
The company is also working on providing the customers with the option of pick up and drop to a residential address. The affected vehicles will be repaired free of charge at all Chevrolet service centers across the country.